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Privacy Policy For Your aci123 Account

aci123 Privacy Policy shows how we collect, use, protect and retain the details connected to your account, wallet activity and lobby access.

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aci123 Privacy Policy For Your aci123 Account
CONTACT YOUR WAY

Privacy Help Through Your Account

A clear support route matters when a privacy request and a wallet status appear together.

Data request Ask for the personal data connected to your account through the support path. We confirm account control before sharing records and explain which details can be supplied under the Privacy Policy.
Wallet question If DANA, OVO, GoPay or QRIS status appears incorrectly, send the transaction reference and date through account support. We use those details to locate the relevant record without requesting your wallet password.
Account correction For a changed phone number, email address or identity detail, contact us from the signed-in account where possible. We may ask for a phone verification step before applying a Privacy Policy request.
SIX PRIVACY CONTROLS

Six Controls Behind Your Privacy Policy

We keep privacy decisions close to the account actions that create them. A phone verification step helps us distinguish an account owner from an unknown requester, while session checks help protect activity…

Collection

We collect account details you provide, phone verification results, session markers and payment references created when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account.

Use

We use these details to provide account access, match wallet status, investigate payment records, respond to privacy requests and protect the account from activity that does not match your normal sign-in path.

Cookies

Cookies can preserve a sign-in session and support security checks as you move from a phone browser to a desktop browser. Browser controls may remove them and require you to verify access again.

Account security

Phone verification is an account step before sensitive access or changes. Keep your login details private, sign out on shared devices and contact support if a session or account detail looks unfamiliar.

Retention

We keep account, security and payment records for the period needed to operate the service, resolve disputes, meet legal duties and prevent misuse. When a record is no longer needed, we remove or de-identify it.

Your request

You can ask what data we hold, request a correction, question a wallet record or ask about deletion through account support. We verify ownership first and explain any legal reason a request cannot be completed.

Privacy Policy Answers For aci123

These Privacy Policy answers focus on the account actions you are most likely to check before opening an account. We cover wallet records, device sessions, cookies, phone verification, access requests and deletion. If your question concerns a specific DANA, OVO, GoPay or QRIS reference, use the signed-in support path so we can connect the request to the correct account.

It covers account details, phone verification, browser sessions, cookies, payment references and support requests connected with your use of aci123. It also explains why we use and retain those records, how we protect access and how you can request a copy or correction.

Yes. The Privacy Policy includes transaction references and status details created when you use DANA or QRIS, as well as OVO, GoPay, bank transfer and virtual account records. We use these details to match activity, investigate status questions and protect your account.

Open the support path from your signed-in account and ask for a data copy. Include the email or phone linked to the account and describe the records you need. We verify account control before responding, so another person cannot receive your private account details.

You can request a correction to an account detail such as your phone number, email address or identity record through account support. We may require phone verification or another ownership check before changing the record, particularly when the request could affect wallet status.

On a mobile browser, cookies and session markers can help keep your sign-in path consistent while you move through account pages. If you clear cookies, change devices or use a shared phone, we may ask for phone verification again before sensitive account access.

We retain account, payment and security records for the period needed for service operation, dispute handling, legal duties and misuse prevention. Retention depends on the type of record. When a record no longer serves those needs, we remove or de-identify it.

You can send a deletion request through account support. We confirm ownership, check which records are involved and explain the result. Some payment, security or legal records may need to remain for a defined period, even when other account details can be removed.

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